Shipping policy
When Will I Get My Order?
We aim to provide timely delivery for all orders. Please note the following timelines:
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Order Fulfillment:
It takes 3-7 business days to fulfill an order. -
Shipping Times for Prints:
- USA, Canada, Australia: 5–8 business days
- International: 10–20 business days
Shipping times depend on your location and the shipping method chosen at checkout.
Will I Be Charged Customs for My Order?
- Customs duties are calculated and charged at checkout. This ensures there are no surprise fees upon delivery.
What If My Order Hasn't Arrived?
If your order hasn’t arrived within the expected time frame, please follow these steps before contacting us:
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Check Your Shipping Confirmation Email:
Verify the delivery address you provided during checkout. -
Contact Your Local Post Office:
They may have your package or additional delivery details. -
Ask Your Neighbors:
Couriers occasionally leave packages with nearby recipients.
- If you find a mistake in the delivery address:
- We can send you a replacement order, but shipping costs will be your responsibility.
What If Tracking Says Delivered, But I Haven’t Received My Package?
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If the package is marked as delivered but hasn’t been received:
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Check for Unexpected Delivery Locations:
Sometimes, packages are left in unusual places (e.g., under a table on a back porch). -
Contact the Carrier:
Reach out to the shipping carrier for details about the delivery.
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Check for Unexpected Delivery Locations:
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Please note:
We are unable to issue refunds or replacements for orders marked as delivered by the carrier. This policy is in place to prevent fraud.
How Are Your Products Made?
We work with a reliable, high-quality print-on-demand service. Your orders are printed and shipped from the facility closest to you, ensuring efficient delivery. This approach minimizes shipping times and supports a global distribution network.
How Do I Track My Order?
If your shipping method includes tracking, you’ll receive a tracking link via email once your order is shipped. You can use this link to monitor the delivery status of your package.