Refund policy
At Sudipta Mallick Studio, we want you to be fully satisfied with your purchase. Please review our returns policy below for guidance.
Eligibility for Returns
We accept returns under the following conditions:
- Damaged Products: If your item arrives damaged.
- Incorrect Products: If you receive a product that is different from what you ordered.
How to Request a Return
To initiate a return, please follow these steps:
-
Contact Us:
Email us at sudiptamallickstudio@gmail.com within 4 weeks of receiving your order. -
Provide the Following Details:
- Your order number.
- A description of the issue.
- Clear pictures of the damaged or incorrect product.
-
Wait for Confirmation:
Once we verify the issue, we will provide instructions for the return process or issue a replacement.
Important Notes
- Returns are not accepted for reasons other than damage or incorrect items.
- Claims made after the 4-week period cannot be processed.
- All returned items must be unused and in their original condition.
We’re here to ensure your experience with us is seamless and satisfactory. If you have any questions, feel free to contact us at sudiptamallickstudio@gmail.com.